Governance — VML-KIDS-GOV-001

Stewardship, Governance and
Accountability Structure

How responsibility, oversight and stewardship are organised across Teravoxus (Holdings) Limited, VML Group and VML Kids — and the role of the Independent Safeguarding Executive Audit, Advisory and Training Board.

ReferenceVML-KIDS-GOV-001
Version1.0
IssuedApril 2026
Next ReviewApril 2027

OverviewHow This Structure Works

VML Kids operates within a clearly defined three-tier governance structure. Day-to-day operational responsibility sits with VML Kids management. Group level oversight and compliance accountability sits with VML Group. Ultimate stewardship — the cultural, ethical and governance umbrella under which everything operates — sits with Teravoxus Holdings Limited.

Sitting entirely outside and independent of all three tiers is the Independent Safeguarding Executive Audit, Advisory and Training Board. This body trains, audits and guides every level of the structure. It cannot be directed by any of them, and it has direct authority to refer concerns to statutory authorities without requiring approval from any tier of management.

The principle is straightforward: those closest to the platform run it day to day; those above them ensure it is run properly; those above them ensure it is run with the right values. And an independent body that answers to none of them ensures all three tiers are held to account.

StructureGovernance Diagram

Operational reporting and accountability
Guidance, training and audit (Independent Board)
Escalation to external statutory authorities
 Management / safeguarding interface
Structure — Stewardship and Oversight Tiers
Step 1 of 8
Click any dot to jump to that step
Governance Structure — Step 1

Primary Operational Tier

VML Kids

Day-to-day operational responsibility sits here. The VML Kids Chief Executive Officer leads the operational structure with direct accountability for platform delivery, staff, safeguarding performance and regulatory compliance. Two roles carry elevated authority within this tier due to their specialist responsibilities — the Compliance Director and the Safeguarding Executive Director. Both sit on the VML Kids Board but operate with authority that cuts across normal reporting lines within their specialist domains.

Below board level, the Management Team handles day-to-day operations. The Safeguarding Team operates at the critical interface between platform operation and child protection. The Human Oversight Team provides the human review layer for flagged content and concerns. The Moderation Teams provide the first line of content monitoring.

Section 2The Independent Safeguarding Executive Audit, Advisory and Training Board

Independent — Outside All Tiers

Independent Safeguarding Executive Audit, Advisory and Training Board

This body sits entirely outside the three-tier management structure. It is independent of Teravoxus Holdings Limited, VML Group and VML Kids management. It cannot be directed, pressured or overruled by any of them.

Its role is threefold — it provides guidance to every level of the operational structure, it delivers training across all tiers, and it conducts audit of the platform's safeguarding performance and governance. The green arrows in the diagram represent this flow of guidance, training and audit downward and across into every level of the operational structure.

Critically, the Independent Board has direct authority to refer concerns to statutory authorities — police, social services, CEOP and others — without requiring approval from any tier of management. This is the architectural guarantee that safeguarding decisions cannot be blocked, delayed or redirected by commercial or managerial pressure.

Section 3External Statutory Authorities

The platform's safeguarding architecture connects directly to external statutory authorities — the Police, Social Services, CEOP and other relevant bodies — at the Safeguarding Team level. This connection is represented by the red escalation arrow in the diagram.

Escalation to statutory authorities follows the standard escalation pathway set out in the Staff Declaration and Operational Safeguarding Framework (VML-KIDS-SDF-006). For Critical Alert categories, escalation is immediate and bypasses the standard review pathway. The Independent Safeguarding Board may also refer directly to statutory authorities at any time and at any tier, independently of the standard pathway.

No member of management at any tier has authority to halt, delay or redirect an escalation to statutory authorities. The escalation pathway operates independently of management approval at every level of this structure.

Section 4Arrow Key — Pathway Summary

Blue — Operational reporting

Accountability and reporting lines flowing through the three-tier management structure.

Green — Guidance, training and audit

Independent Board influence flowing into every level of the operational structure. Cannot be directed or refused.

Red — Statutory escalation

Escalation pathway to Police, Social Services, CEOP and other external statutory authorities.

Purple dashed — Safeguarding interface

The critical interface between day-to-day management and the safeguarding function — where operational and child protection responsibilities meet.

Section 5Version Control

Document ReferenceVML-KIDS-GOV-001
Version1.0 — Initial Issue
IssuedApril 2026
Next Mandatory ReviewApril 2027
OwnerTeravoxus Holdings Limited — Senior Leadership